Amazon has the power to suspend an account in case it feels that the account does not meet the standards of Amazon’s account suspension can cause a lot of damage to your business. Although Amazon provides you with the opportunity to appeal, it can be a long and complicated process. So, here we are going to tell you how your account can get suspended on Amazon so that you can stay away from those situations. We will also tell you how exactly you can appeal to Amazon so that your suspension gets revoked. 

Various reasons for Amazon account suspension:

There are different ways by which your account can get suspended. In case your seller account, you will be receiving an email about it until and unless your suspension is removed, you will no longer be able to sell your products on Amazon. Amazon suspensions are mostly because you have not been able to live up to Amazon’s seller standards or you have violated their selling policy. Just like, Amazon will assess each of your transactions by means of their Order Defect Rate, order cancellation rate and late shipment rate and in case you fail to achieve any of these objectives, your account can get suspended. Amazon will clearly mention the policy that you have violated in the suspension notification. However, you need to understand the exact cause of suspension if you want to get your suspension removed.

How do you appeal your suspension?

In order to appeal your suspension, first and foremost, you will have to understand why exactly your account got suspended and depending on that. you will have to write out a plan of action that you need to submit your appeal to the seller performance page. There will be an appeal button where you can send your appeal. Amazon legal news will respond to your appeal within 48 hours but in some cases, the time may be even more. Also, you should keep in mind the different policies in order to prevent your account from getting suspended.

And this is how you can prevent your account from getting suspended. In case you have any other idea in mind, do let us know of it.

And this is how you can prevent your account from getting suspended. In case you have any other idea in mind, do let us know of it.

Understand the cause of account suspension:

Amazon will provide you with the opportunity to appeal against your suspension. Here, you will have to outline a plan of action based on your response to the problems and how you can prevent the problem from occurring again. You will have to come with a realistic plan that will meet the selling standards and get your account back to action. For that, you will have to find out what exactly caused the suspension to take place. You will also have to take a look at the customer metrics that you are not being able to fulfil through your Amazon account. 

In case you are receiving a lot of negative feedback, you will have to carefully study your comments and find out the cause of the negative feedback. This will help you to understand what changes you need to undertake in order to prevent such feedback. For a high cancellation rate, you will have to study your inventory more carefully and find out the cause of the cancellation. There are also a lot of companies that offer to reinstate your account after it gets suspended.

Few important elements of your Amazon appeal:

First and foremost, you will have to acknowledge the problem. Take full responsibility for it instead of trying to make lame excuses or blame others. You will have to understand the basic cause of your problem and find out the solution to it. You must also make Amazon aware of the fact that you have identified the problem and you are looking for ways to overcome their problem. In case you have violated any of Amazon policies by means of your listings, then you will have to delete them immediately. You can also go in case your account gets suspended without a valid reason.

In case you are not able to meet Amazon selling standards, then you will have to make changes to your selling strategies so that you can abide by the rules and regulations. Next, you will have to outline all the steps that you have undertaken in order to get rid of the problem. This will help you to create a very good impression of yourself. You should also include your long term goals in your appeal. You should try to explain to Amazon what your goals are regarding your selling account and how exactly you wish to improve your performance in the near and distant future.

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